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DTSTART;VALUE=DATE:20261006
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SUMMARY:Technician Bootcamp
DESCRIPTION:Technician Excellence: How to Be the Most Effective HVAC Technician YOU Can Be\nOctober 6–7\, 2026 | Grapevine\, TX | 8:00 AM–5:00 PM CT  \nTechnician Excellence is an advanced HVAC technician training workshop designed to help service technicians become more effective\, confident\, and valuable professionals while delivering an exceptional customer experience. \nBeing a great HVAC technician goes beyond diagnostics\, repairs\, and technical knowledge. Today’s most successful technicians know how to communicate clearly\, build trust\, educate customers\, and present solutions without making homeowners feel pressured. \nThis two-day workshop teaches technicians how to combine technical expertise with a customer-focused service mindset to create better experiences\, stronger relationships\, and better outcomes for both the customer and the company. \nWhat You’ll Learn\nDuring this HVAC technician training workshop\, attendees will learn how to: \n\nEngage confidently with any type of customer and create a positive service experience.\nBuild credibility and trust through a professional service mindset.\nCommunicate options clearly and effectively without overwhelming the customer.\nShare relevant products and services naturally and confidently.\nUse psychology and human nature to improve communication and customer interactions.\nApply a Perfect Technical Process that helps customers understand their situation and make informed decisions.\nUse communication frameworks to reduce customer anxiety and build confidence.\nBundle solutions and offer options instead of presenting customers with ultimatums.\nEnhance the overall customer experience and create memorable service interactions.\nIdentify replacement opportunities when appropriate and without creating resistance.\nUnderstand Cost to Keep and how to effectively frame repair versus replacement decisions.\nConvert customers into long-term clients by creating trust and delivering consistent value.\n\nWho Should Attend?\nTechnician Excellence is ideal for HVAC service technicians\, field technicians\, HVAC contractors\, service managers\, and companies looking to improve technician performance and customer experience. \nWhether you’re a newer technician looking to build confidence or an experienced professional looking to elevate your customer interactions\, this workshop provides practical tools and strategies you can apply in the field. \nThe goal isn’t to turn technicians into salespeople. It’s to help technicians become better communicators\, better problem-solvers\, and more effective advocates for their customers. \nThe Technician Experience Matters\nCustomers don’t just remember whether their HVAC system was repaired. They remember how the technician made them feel\, how clearly their options were explained\, and whether they felt respected and taken care of. \nIn today’s home services market\, the customer experience is a critical part of your product. Technician Excellence teaches you how to deliver that experience at the highest level. \nPresented by Drew Cameron & Russ Horrocks\nThe workshop features Drew Cameron\, CEO of Flow Odyssey and President of Energy Design Systems\, LLC\, and Russ Horrocks\, Vice President of Flow Odyssey and an experienced HVAC sales professional\, trainer\, coach\, and consultant. \nTogether\, they bring decades of experience helping home service professionals improve performance\, communication\, customer relationships\, and overall results. \nEarn 18 CEU Credits\nThis two-day HVAC technician training workshop qualifies for 18 CEU credits\, providing an opportunity to develop valuable technician and customer communication skills while earning continuing education credits. \nDate: October 6–7\, 2026\nLocation: Hilton Garden Inn Grapevine at Silverlake Crossings\, Grapevine\, TX\nTime: 8:00 AM–5:00 PM Central\nCEUs: 18 CEU credits\nFormat: In-Person Workshop \nBecome the technician customers trust\, remember\, recommend\, and want to work with again.
URL:https://www.eds.tech/event/technician-bootcamp/
LOCATION:Hilton Garden Inn Grapevine at Silverlake Crossings\, 2240 Bass Pro Court Grapevine\, TX 76051
ORGANIZER;CN="EGIA":MAILTO:memberservices@egia.org
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DTSTART;VALUE=DATE:20261013
DTEND;VALUE=DATE:20261015
DTSTAMP:20260828T040009Z
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SUMMARY:Sales 501 – Evolve: Next-Generation Approach\, Next-Level Customer Experience\, Next-Magnitude Performance
DESCRIPTION:Take your HVAC sales performance to the next level with Sales 501 – Evolve\, a two-day HVAC sales training workshop designed to help contractors and sales professionals improve their approach to in-home sales. \nLearn how to better understand customer psychology\, communicate with confidence\, create greater value\, and deliver a customer experience that leads to stronger sales performance. \nOctober 13–14\, 2026 | Virtual Workshop | 1:00–4:30 PM ET \nWhat You’ll Learn\n\nImprove communication and customer engagement\nUnderstand the psychology behind the buying process\nCreate a stronger customer buying experience\nIncrease revenue per opportunity\nImprove connection and close rates\nIncrease job scopes and add-on opportunities\nBuild customer loyalty\, referrals\, and reviews\n\nThis HVAC sales training workshop is ideal for contractors\, comfort advisors\, sales professionals\, and sales leaders looking to improve their sales process and create stronger customer experiences. \nDate: October 13–14\, 2026\nTime: 1:00–4:30 PM ET\nFormat: Virtual Workshop\nCEUs: 7 CEU credits\nPresenter: Drew Cameron
URL:https://www.eds.tech/event/hvac-sales-training-sales-501-evolve/
LOCATION:Virtual Workshop
ORGANIZER;CN="EGIA":MAILTO:memberservices@egia.org
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DTSTART;VALUE=DATE:20261109
DTEND;VALUE=DATE:20261113
DTSTAMP:20260324T115701Z
CREATED:20260324T115701Z
LAST-MODIFIED:20260324T115701Z
UID:9721-1794182400-1794527999@www.eds.tech
SUMMARY:Service World Expo
DESCRIPTION:Service World Expo is the #1 conference trade show\, and expo for residential contractors—bringing together HVAC\, plumbing\, electrical\, and other service business leaders for five powerful days of growth\, innovation\, and connection. \nRecently celebrating its 10th anniversary\, Service World Expo delivers real-world strategies\, cutting-edge technology\, and contractor-led education sessions that help you increase profitability\, improve operations\, and build long-term success. Whether you’re just starting out or scaling fast\, this is where contractors come to learn what’s working\, meet who matters\, and get ahead. Join the best expo for residential contractors now.
URL:https://www.eds.tech/event/service-world-expo/
LOCATION:Ceasars Forum\, 3911 S Koval Ln\, Las Vegas\, NV\, 89109\, United States
CATEGORIES:EXPO
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